TheLoyaltyCo

●  Manchester, London, Dubai, Berlin

Talk to us

Guests
into regulars.

Membership programmes, guest apps and operator reporting for restaurant, bar and hotel groups. Built by hospitality people.

O Beach, Dakota Hotels, San Carlo, AlphaMind, Solutions Leisure Group and more

Watch the reel

Guests
into regulars.

Membership programmes, guest apps and operator reporting for restaurant, bar and hotel groups. Built by hospitality people.

O Beach, Dakota Hotels, San Carlo, AlphaMind, Solutions Leisure Group and more

Watch the reel
Dakota Hotels San Carlo Gino D'Acampo Addmind Fundamental

01  Studio

75%

of the team have worked in restaurants, bars or hotels

Most of us have run a shift before we ran a sprint. That is why the loyalty we build fits how a venue actually works.

100+

years of combined hospitality leadership

4

studios: Manchester, London, Dubai, Berlin

Loyalty first

programmes, apps and reporting, run with you long after launch

Sucre, Dubai

Sucre, Dubai

02  Loyalty

Loyalty is the growth plan.

Members come back on an ordinary Tuesday and spend more when they do. We design the mechanics with you, then build and run them.

i

Points and tiers

Earn on every pound. Rules a new starter can explain on their first shift.

ii

Cashback wallet

A percentage back as credit that only spends with you.

iii

Paid membership clubs

Priority booking, member pricing, events. Recurring revenue.

iv

Surprise and delight

Birthdays, milestones and quiet nights, triggered from real visit data.

How the programmes work

03  Apps

An app your guests actually open.

TheLoyaltyCo

GOLD

Points

12,480

S. Marchetti
Member since 2021

iOS and Android. Apple and Google Wallet passes. Order and pay, reservations, waitlist, triggered offers, and one guest profile the floor team can see. Connected to your POS, PMS and booking system.

Client

Programme

Mechanics

Evolv Collection

UK

Evolv Rewards
Points and rewards

Points, gamification, gift cards and points transfer, with a digital card and booking.

AlphaMind

Dubai

Mindset
Gold, Platinum, Black

Points and VIP access across CLAP, KIRA, Bar du Port and more.

O Beach

Ibiza and Dubai

Inner Circle
Free membership

Welcome points, 4% cashback, ticketing and packages in the app.

Solutions Leisure Group

UAE

Solutions Rewards
Black and Gold tiers, 10% cashback

Lock, Stock & Barrel, Asia Asia, Ula, The 305 and more, with priority event booking.

Operator dashboards: live revenue by membership status, points in and out, venue against venue, a member lookup for the floor, and finance-grade reporting.

04  Work

Rooms people want to be in.

All work
The Island Quarter members app by TheLoyaltyCo

The Island Quarter

Website and members' app

Bill's

Bill's

Website and booking

Bla Bla Dubai

Bla Bla

Website and booking

The Great Bustard

The Great Bustard

Website and brand

Sucre

Sucre

Website, booking and SEO

Babbo

Babbo

Website and booking

05  Capabilities

Everything the programme touches, we build too.

Websites and booking

WordPress sites with booking, ticketing and membership built in.

Email and social

Member communications, campaigns and Instagram content from people who know the venues.

Data, reporting and BI

Power BI reporting that joins POS, bookings and membership into one view.

Connected to

Zonal, Tevalis, Lightspeed, Comtrex, Verteda, Access, OpenTable, SevenRooms, ResDiary, QuadraNet, Stripe, Mastercard, PayPal, Braintree, Dojo, Global Payments, Paymentsense, Total Processing. Not listed? It is usually a yes.

Let's talk.

Thirty minutes is enough to tell you whether a programme makes sense for your estate, and what it would take.

sales@theloyaltyco.app