Launching a loyalty programme is the easy part. Knowing whether it is working is harder, and that comes down to what you can see. These are the views we build for every operator we work with.
Revenue by membership status
The first question any operator asks: do members spend more than non-members? Live revenue split by membership status, and by tier, answers it directly, and shows whether moving a guest up a tier changes how they behave.
Points in and points out
Every point issued is a liability until it is redeemed or expires. Finance teams need to see what has been earned, what has been spent and what is outstanding, so the programme never becomes an unpleasant surprise at year end.
Venue against venue
In a group, the same programme can perform very differently from one site to the next. Side-by-side venue views show where members are being signed up, where they are coming back, and where the team needs support.
A member lookup for the floor
Reporting is not just for head office. A simple member lookup lets the team on shift see who is in front of them, what tier they are on and what they are entitled to.
Finance-grade reporting
Numbers that reconcile with your POS and your accounts. For groups that want to go further, our data team builds Power BI reporting that joins POS, bookings and membership into one view.
See what else we build, or email sales@theloyaltyco.app to see a dashboard with real numbers in it.