Meet The Team
Chief Executive Officer
Adam has lived and breathed the hospitality sector for the last 18 years. His background is not only technology focussed, but he has managed a number of venues across the premium casual market.
When loyalty was but a pipe dream for most, Adam looked to create something revolutionary in the sector and began creating Club Individual. It’s evolved dramatically over the last 10 years.
It now boasts 1.8m members and processes over 50m of revenue annually. Adam is seen as an industry expert with expertise covering IT, systems, development and SQL with loyalty, technology, marketing e-commerce and deliverability being only some of his areas of expertise.
Adam is also an accredited business mentor and lives and breathes what he’s learned and mentored on the Dale Carnegie course.
Business Development Director
Rosie Relton is the Business Development Director at TheLoyaltyCo, focusing on marketing the platform to new and current industries, through branded communications, social media, events and building relationships.
Previously Rosie studied PR & branding at London College of Fashion and continued on to work with leading fashion brands across marketing, PR, social media, retail and visual merchandising.
Rosie moved into the hospitality industry, gaining invaluable front of house experience, along with roles
in training, events, epos systems and most importantly working with one of the largest hospitality loyalty platforms in the country. It was during this time, Rosie worked closely with our CEO Adam Purslow, developing what would be the blueprint for TheLoyaltyCo’s mobile app and foundation for the company.
Customer Success Director
Tess Sewell is the Customer success director at TheLoyaltyCo, focusing on content management and polishing of each project.
With a degree in Public Relations and Digital Communications Management from Manchester Metropolitan University Tess continued to work across many industries and brands in creating their presence online, through social media, web development and campaign management alongside building her own brand.
A step into the hospitality industry brought opportunities to create working partnerships, with developing new technologies for partners and testing live in restaurants to develop the foundations for TheLoyaltyCo.
Lead UX/UI Designer
Dan is the lead UX/UI designer at TheLoyaltyCo. Working across all digital platforms from bespoke apps to website design. With over seven years of professional experience Dan’s varied background has provided him with an unique knowledge of the the industry, ranging from football clubs with Manchester United, freelance at multi design agencies to the hospitality sector working with TV celebrity chef Gino D’Acampo.